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The utility industry provides some of our most economically important infrastructure networks and has been characterised in recent times by a high level of mergers and acquisitions and the need to deliver enhanced value to shareholders and improved service to customers.
Utilities must also operate in a highly regulated framework, with a need to balance the frequently conflicting requirements of government watchdogs, shareholders, customers and the utility organisations themselves. In this environment, strategic business decisions are open to public scrutiny, and Utilities must provide a high level of justification based on a thorough assessment of business needs and prevailing market conditions. Planning and justifying these investment decisions presents a significant challenge that can only be met through a detailed understanding of the location, age and performance of infrastructure.
Not surprisingly, the industry has come to rely heavily on Spatial Systems to manage networks which often are the result of decades of investment. The effectiveness of these systems determines not only the success with which these networks are managed, but also the overall commercial success of Utilities themselves.
Informed Solutions has worked extensively with many national and regional Utilities, helping them build asset management systems that monitor the location and performance of assets. We have worked with Utility clients in poorly mapped countries, and some have records spanning more than one hundred years. As with any record of current and historical information, these systems have been designed to cope with different legacy standards of record keeping, to enable organisations to progressively develop the levels of network intelligence their business requires. More recently, Informed Solutions has worked alongside clients, helping them to capitalise on the benefits offered by mobile workforce management and the integration of these systems within corporate spatial repositories. We have provided key services to clients undergoing major network maintenance and renewal programmes, and assisted them in adapting to major business challenges arising from deregulation, mergers and acquisitions. We are also experienced in assisting Utilities with the new opportunities presented by increased deregulation, where customers are increasingly free to chose their utility supplier. We have very extensive experience in providing systems and solutions that locate existing customers and identify potential customers that may lie outside traditional service areas.
We are ideally placed to assist with the challenges of asset management and customer retention that Utilities face, and would welcome the opportunity to explore ways in which we can help your organisation. Please, feel free to contact Justin Hassall from our Utilities team.
Utilities must also operate in a highly regulated framework, with a need to balance the frequently conflicting requirements of government watchdogs, shareholders, customers and the utility organisations themselves. In this environment, strategic business decisions are open to public scrutiny, and Utilities must provide a high level of justification based on a thorough assessment of business needs and prevailing market conditions. Planning and justifying these investment decisions presents a significant challenge that can only be met through a detailed understanding of the location, age and performance of infrastructure.Not surprisingly, the industry has come to rely heavily on Spatial Systems to manage networks which often are the result of decades of investment. The effectiveness of these systems determines not only the success with which these networks are managed, but also the overall commercial success of Utilities themselves.
Informed Solutions has worked extensively with many national and regional Utilities, helping them build asset management systems that monitor the location and performance of assets. We have worked with Utility clients in poorly mapped countries, and some have records spanning more than one hundred years. As with any record of current and historical information, these systems have been designed to cope with different legacy standards of record keeping, to enable organisations to progressively develop the levels of network intelligence their business requires. More recently, Informed Solutions has worked alongside clients, helping them to capitalise on the benefits offered by mobile workforce management and the integration of these systems within corporate spatial repositories. We have provided key services to clients undergoing major network maintenance and renewal programmes, and assisted them in adapting to major business challenges arising from deregulation, mergers and acquisitions. We are also experienced in assisting Utilities with the new opportunities presented by increased deregulation, where customers are increasingly free to chose their utility supplier. We have very extensive experience in providing systems and solutions that locate existing customers and identify potential customers that may lie outside traditional service areas.
We are ideally placed to assist with the challenges of asset management and customer retention that Utilities face, and would welcome the opportunity to explore ways in which we can help your organisation. Please, feel free to contact Justin Hassall from our Utilities team.
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